Using the "Manage Account: My Country" Administrative Features of the iEARN Collaboration Centre

Below is an outline of the basic tools available in the "My Country" section of MANAGE ACCOUNT section of the iEARN Collaboration Centre.

To access the My Country features of the Collaboration Centre, login at the top right.

Once logged in, you will see a link to "MANAGE ACCOUNT" in the top right of the page. This link will take you to a page where you can manage your own account in iEARN, and also accounts of educators in your country.

An Account Menu appears on the top left of the Manage Account section. As an iEARN Contact Person, Representative, or Country Coordinator, you will see an extra link called "My Country."

Click this "My Country" link in the Account Menu on the left side of the page, and you will be taken to a page of "People Needing Validation." These are people who have registered at http://media.iearn.org/request, and indicated that they are in your country. You should have received an email notification of their registration. You may want to communicate with the new teacher to learn more about their interest in iEARN before you make their record active. Some countries have membership processes (some have membership fees) that new registering teachers need to follow before making them active.

[When a member teacher gives students their own User Names and passwords, you also receive an automated message, notifying you of this. You do NOT have to approve these. They are sent for your information—so you will know what teacher is involving students in the forums.]

1. PEOPLE NEEDING VALIDATION

On the administration page, you can click on the person’s name and their contact information will appear. This list of "new" people cannot access the iEARN Collaboration Centre unless you validate their accounts. Check/tic "Update" beside the persons you would like to change. You have four action options for each person appearing on this list.

Make Active: If you choose to make their account active, you simply need to pulldown the Action Menu to "Make Active," click the Update box next to their name, and then click Submit at the bottom of the page. You can do this for multiple people on the same page. Once you have activated them, they temporarily move to the "Members being Processed" list, until the system processes your changes and activates them (this usually happens every 15 minutes). This option sends an automated email to the person, alerting them that their account has been activated. (click here to see the text of this email - you may wish to follow this with your own welcome message to the educator).

Make Active Quiet: This option is the same as above, except there is no automated email sent to the person alerting them that their account has been activated. Some coordinators prefer this, so that they can send a customized email in the appropriate language.

Inactive: If you determine that the applicant should not be given access to login to the iEARN Collaboration Centre, you can make Inactive. Follow the same steps indicated above, using the "Action" pulldown menu to select Make Inactive, then click the Update box, and click Submit.

Delete: This removes the person from the database. You will no longer have access to the record, though if required, it can be retrieved from iEARN's back-up records by contacting support@us.iearn.org.

Remember to click on "submit" at the bottom to make the changes.

2. ACTIVE MEMBERS

By clicking on "Active Members" you will receive a list of all the iEARN members in your country. You can manage their accounts in the same way.

* Note: We are currently working to solve a technical problem with the display of "Inactive" records. We recognize that this is a useful list for coordinators to have access to as an indication of people who have expressed interest in iEARN in the past, and may become members in the future. Until this is fixed, feel free to email support@us.iearn.org for a list of the "Inactive" records in your country.